1. Omnia Customer Service

The Customer Service profile joins our other computer generated profiles that look specifically at Sales and Leadership styles. Our role based profiles can be used in a number of ways:

- For employers looking for insights on a candidate€™s strengths and potential challenges to help make an informed hiring decision
- As a self awareness and development tool for existing staff. The report is filled with insights that can be used as coaching tool for individuals or teams.

Customer service is a critical competitive advantage for many businesses. Some key outcomes of great customer service include:
- Building trust and loyalty
- Allow for a price premium - many customers value the experience more than price
- Build brand awareness through word of mouth. Great customer service can turn your customers into raving fans
- Preventing problems from escalating

2. Omnia EPIC Selection

It's no secret that recruiting new staff is expensive.Hiring mistakes can cost over 100% of the annual salary of a new employee.

Your business cannot afford to carry poor performing staff that are not a good fit for the organisation or the role. The Omnia Selection Profile gives you an independent assessment of the personality type of a candidate that can be used as part of your selection process to make sure you make a great hiring decision.

It assesses personality characteristics such as

level of assertiveness
communication style
attention to detail
preferred pace of work

and much more.

3. Omnia EPIC Retention

The Omnia Retention Report compares employees to specific position requirements and offers suggestions on how to improve communication, increase engagement, overcome challenges and retain your most important asset, top talent.

The Omnia Retention Report contains easy to read graphs and a full analysis of an employees personality style, indicating level of assertiveness, communication style, attention to detail, pace and much more.

In your report, you will also receive tips for overcoming problematic behaviour and insightful information for more effective management, including:

Motivation, training and recognition needs.
Communication Suggestions.
Development Opportunities to employees to new, higher levels of performance, both for the short and long term.
Talent management and coaching advice so you can make the most of your time with each employee.

4. Omnia Cognitive Test

The Omnia Cognitive Assessment is like an IQ test that provides a reliable measure of General Mental Ability (GMA). We provide benchmarked results and an indication of your candidates ability to reason, problem solve, comprehend ideas and learn quickly.

Thousands of studies have shown that GMA is a strong indicator of successful performance across a variety of jobs.Our Assessment is an easily proctored tool that can be administered online or on paper.

Broken into two sections, Verbal and Numerical, the Omnia Cognitive Report displays both raw and percentile scores along with a helpful graphic of the verbal, numerical and overall scales.

People who score well on our cognitive ability test are more likely to:

Make effective decisions
Demonstrate strong job performance
Successfully reason and solve problems
Respond appropriately to new or complex situations

A candidates general mental ability is unlikely to change over time. Make sure you hire and retain the best and incorporate our cognitive test into your recruiting process.

5. Omnia CareerMaze

You are taking an important and admirable step in planning your future!

This self awareness guide is designed to provide you with valuable insight as you choose a career path best suited to your personal style.

The Omnia CareerMaze is designed to help students and employees find the best career option based on their personality type. It allows you to think in new ways about career possibilities and strengths you can bring to your work.

The Omnia Career Maze will report on :

What is your Personality Style
Goal Setting
Communication & Problem Solving
Pace & Structure
Your ideal Job
Career Options

Contact us now to see if you are eligible for a free sample profile to see the power and simplicity of Omnia

0411 164 431- Kate Brown

Direct Line to the Director

6. Omnia Sales Style

Are you looking for a new sales recruit or a new way to make your sales team stronger and more effective?

Many people in sales today do not have the natural personality type for the role. We have assessed thousands of sales people and found that many do not know how to adapt their personalities to make the buying experience comfortable for others.

Sales professionals who can adapt their selling style to the buying needs and preferences of their customers have stronger, more influential relationships with their customers.

It assesses personality characteristics such as

Objective insights into each individuals sales strengths and challenges. It is easy to share and use.
A self-awareness tool that provides individual sales coaching advice rather than a one-size-fits-all approach.
Access to our experienced advisors to review reports, answer questions and help you use the tool effectively for your team.
Preferred pace of work
No training required.

7. Omnia Leadership

This target report is great for assessing new leaders, developing self awareness of your personal leadership style, and providing an understanding of strengths and weaknesses of both leaders and teams.

Not everyone is motivated the same way. Employees value many things more than the amount of money they are being paid, such as recognition, communication, relationships, being in the know and growth opportunities.

The trick is figuring out which intangibles inspire the unique individuals you manage.

Understanding your personal leadership style and the specific needs of each member of your team makes identifying those intangibles easy.

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8. Omnia Professional Development

Our professional development report is all about you as an individual. With knowledge comes understanding. Take your career to the next level with an Omnia Professional Development Report!

The report contains an easy-to-read graph of your behavioural traits and preferences, and an overview of the types of tasks, managers and cultures that fit your natural tendencies.

We give a clear discussion of your work style, strengths, challenges and a personal development action plan. This report will allow you to build insight into how to build harmony and leverage relationships within your existing office. It also gives tips for handling the parts of a job you may dislike to maximise success.

This is a great introductory report for work groups and for team building.
Ask us about a custom team building workshop to help increase effectiveness of your team.

Download Sample

9. Omnia Custom Designed

Clone your top performers with a custom target report. This product creates an ideal profile based on your existing top performers for a given role.

The personality traits of this control group are converted into a target range, against which a candidate is measured. The fit of the candidate is assessed against the target or control group.

We have customers using our target profile for their graduate recruiting programme, where a composite of their highest performing graduates is used as the benchmark to assess new candidates.

The custom target has a one-off set-up cost that includes assessing the behaviours of your top performers through an online assessment. Based on this information target ranges for key personality traits are determined. Your candidates are then assessed against this range.

Perfect for high volume users.